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Responsible Play

At Epic Pulls our competitions are meant to be fun. Although entering online Competitions and/or Prize Draws are not considered gambling, Epic Pulls wants to ensure that everyone entering our competitions is doing so in a responsible manner.

18+ only

You must be 18 or over to enter any competition on this site. We may ask you to verify your age, and we will cancel entries from anyone under 18.

Staying in Control

We want everyone to take part in a way that stays enjoyable and within their means, and we take responsible participation seriously. You should only spend what you can afford, and please remember that our site is supposed to be a fun way to win big prizes for a small amount.

  • Set a budget – Decide how much you’re comfortable spending each month before you start
  • Use our spending limit feature – Set a personal monthly limit in your account settings
  • Take regular breaks – Don’t spend long periods browsing competitions
  • Never chase losses – If you don’t win, don’t keep entering to try and “win back” money
  • Only spend what you can afford – Competition entries should come from disposable income, not money needed for essentials
  • Keep it fun – If entering competitions stops being enjoyable, it’s time to take a break

Helping to keep your participation safe and fun.

Responsible Play Tools

Temporary Account Pause

You can disable your account for six months and unlock it by contacting us to unblock it for you.

Spend Limits

Set an amount you’re comfortable spending each month to keep you within your budget.

Play within your means

Only spend what you are comfortable spending regardless of the outcome. We suggest you:

  • Set yourself a budget and stick to it
  • Treat any prize as a bonus, never an expected return
  • Never chase spending by entering more to try to win it back
  • Take a break if entering stops feeling fun

Know the odds

Every competition shows the total number of tickets and the ticket price, so you can see your chances before you enter. If 1,000 tickets are available and you buy one, your chance of winning the main draw is 1 in 1,000.

Recognising a problem

If you are spending more than you planned, hiding how much you spend, or feeling anxious about competitions, it may be time to step back. Free, confidential support is available:

Self-exclusion

If you would like to restrict or pause your participation with us, contact us at [email protected] and we will help. We treat these requests confidentially and act on them promptly.

If you’re worried about managing your spending, these organisations are here to help:

Free Support & Resources

GamCare

Gambling Harm Support. They’re here to listen: 0808 8020 133

National Debtline

Free debt advice: 0808 808 4000

Mind.org.uk

Mental Health support and information

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